Returns & Exchanges

Due to the perishable nature of our baked goods, we are unable to accept returns; however, your satisfaction is our priority. If your order arrives damaged or incorrect, please contact us within 24 hours of delivery to arrange a replacement or refund.

Return Process

• 1.
  Inspect Your Delivery

  Upon arrival, please check your treats for any transit damage or discrepancies against your order confirmation email.

• 2.
  Capture Photographic Evidence

  If there is an issue, take clear photos of the packaging and the product to help our quality control team assess the situation.

• 3.
  Contact Customer Support

  Email our bakery team with your order number and photos within 24 hours of receipt to initiate a claim.

• 4.
  Resolution Processing

  Once your claim is reviewed, we will issue a store credit, refund, or dispatch a fresh batch of treats to your door.